Lighting Manufacturer Sees the Light: Savings From Quality Packaging

One of the largest lighting company’s in the Midwest was experiencing a product damage rate greater than 90% during shipping. They tried over-packing the product but packaging and labor costs continued to climb. To make matters worse, customer satisfaction rates were falling, additional freight costs were rising, and replacement parts, invoicing and reconciliation charges were out of control.

Packaging Design was one of four suppliers invited to investigate the situation. Rather than examining just the troubled product, we looked at the packaging strategies for all their products. After brainstorming with their engineering department, manufacturing and shipping people, our designers developed a carton that not only reduced packaging costs, it consolidated several of their lines from four package sizes down to one.

By working with Packaging Design, this manufacturer was able to reduce labor costs, increase customer satisfaction, reduce damage return rate, and consolidate inventory.

To learn how Packaging Design can help your company better manage its packaging needs, click here.