CASE STUDY 2: Lighting Manufacturer Sees the Light: Savings from Consolidated Packaging

The Challenge

• One of the largest lighting company's in the Midwest was experiencing a product damage rate greater than 90% during shipping.
• They tried increasing the internal packaging but that only added to their packaging and labor costs continued to climb and did not solved the damage rate.
• Customer satisfaction rates were falling, additional freight costs were rising, and replacement parts, invoicing and reconciliation charges were out of control.

The Solution

• Rather than examining just the troubled product, Packaging Design looked at the packaging strategies for all their products.
• After brainstorming with their engineering department, manufacturing and shipping people, and our designers developed a carton that not only reduced packaging costs, it consolidated several of their lines from four package sizes down to one.
• Packaging Design assisted this manufacturer in reducing their labor costs, increased customer satisfaction, reduced their damage return rate, and consolidated their SKU's.

To learn how Packaging Design can help your company better manage its packaging needs, click here.